Our service network
In the professional catering kitchen, all appliances are worked very hard. Despite the use of high-quality materials and comprehensive quality controls, breakdowns do occur, usually at the most inconvenient time for you, as the restaurateur. We at PALUX have given thought to this very unsatisfactory situation. We can therefore be contacted personally at any time through our service reception and service hotline,
Your request will be processed as requested and the fault will be rectified by the professional on site, as quickly as possible. For this purpose, PALUX provides an extremely dense network of service engineers and partners, who will not leave you in the lurch after you have made your purchase. However, in order to avoid breakdowns as far as possible in the future and in order to anticipate likely catering costs we have also developed a programme of service agreements adapted to your specific problems, in addition to the spot service. This programme includes, amongst other things, preventive maintenance. It ensures that your kitchen is ready for use - within the shortest possible time and at costs that can be anticipated. |  |